To return an item by post, please note the following:Ī) Re-package items and include the original Tax Receipt andī) Postage Shop/courier/shipping costs will not be reimbursed.įor return of items that have been sent to an overseas standards body or the original supplier Toppan Leefung Pte.Ltd. We recommend that you use an insured or registered mail service or courier when sending items as we are unable to refund for items which are not received. Please ensure that you have your original Tax Receipt and the item(s) is/are in its original condition. will not replace an item that Toppan determines to have been damaged in transit. It cannot be paid in cash nor can the cheque be issued in a third party name. Please note that refunds will only be paid by cheque in favour to the customer’s name or company registered at the shopping cart/payment gateway only. We recommend that all returned items are to be sent by registered, or recorded post or in person, together with the original Tax Receipt. shall only replace a defective item when:Ī) the item purchased was delivered defective or faulty andī) the item to be returned within 7 days from the date of purchase.
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